Why Connect Fire Security Continues to Choose Intratone

In this case study, we speak with Neil Wainwright, Co-Owner of Connect Fire Security, and Samantha Haynes, Business Development Manager, about their experience working with Intratone. They explain why Intratone has become a trusted part of their offering, how our wireless access control systems simplify installations, and why they continue to recommend our solutions to housing providers across the UK.

The Partnership
As an experienced installer working across the social housing sector, Connect Fire Security understands the importance of delivering reliable, cost-effective solutions that meet the needs of both housing providers and residents.

Having installed Intratone systems on numerous projects, the team has seen first-hand how wireless technology simplifies installations while providing long-term benefits for their customers. As demand for modern, cloud-based access control continues to grow, Connect Fire Security is choosing Intratone on more and more projects.

Making Installation Simple

For installers, efficiency is everything.

Neil explains how Intratone's wireless technology removes many of the challenges associated with traditional hardwired intercom systems. Without the need to run cables throughout a building, installations are faster, less disruptive, and easier to complete.

This means projects can often be delivered in a fraction of the time compared to conventional door entry systems, reducing labour costs and allowing installers to complete more work with minimal inconvenience to residents.

The straightforward commissioning process also gives engineers confidence, making Intratone systems easy to install regardless of the project's size or complexity.

Designed for Housing Providers

The benefits don't stop once the installation is complete.

Connect Fire Security highlights how Intratone's cloud-based management portal gives housing providers complete control over their access control systems from anywhere.

Through the online portal, property managers can:

• Add or remove residents remotely
• Manage access permissions in real time
• Issue or deactivate fobs instantly
• Monitor activity across their buildings
• Reduce the need for costly site visits

Simple for Residents to Use

A successful access control system should be easy for everyone.

Samantha discusses how residents quickly adapt to Intratone's systems thanks to their intuitive design. Whether using proximity fobs or receiving visitor calls directly to their mobile, landline or tablet, tenants benefit from a convenient and reliable solution that fits seamlessly into everyday life.

By removing unnecessary complexity, Intratone helps improve the overall resident experience while maintaining a high level of building security.

A Solution That Delivers for Everyone

One of the key themes throughout the discussion is how Intratone creates value for every stakeholder involved.

For installers, systems are quick and straightforward to fit.

For housing providers, remote management makes ongoing administration simple and efficient.

For residents, access is secure, reliable, and easy to use.

This combination of benefits has helped Connect Fire Security build confidence in recommending Intratone across a growing number of projects.

Discover More

Looking for an access control solution that's easy to install, simple to manage, and built with residents in mind?

👉 Speak to the Intratone team
👉 Explore our wireless access control solutions