Simplifying access management at Galleons Point

1 November 2021, 11:53 AM

By Melissa Lloyd Williams

Back to blog, news & events

Updating access control technology is becoming a priority for housing managers who want to streamline their processes and enhance the tenant experience. And that’s exactly what Galleons Point Management did, at their housing development in East London.

By switching to a new wireless intercom system, the team not only brought their tired access control systems in-line with the demands of modern multi-resident living but enhanced the team’s efficiency too.

Keep reading to find out how they did it…

Out with the old…

With a portfolio of 712 high-rise and low-rise apartments, freehold houses and live-work units, Galleons Point Management needed an access control system that could keep up with high demand and frequent use. Due to the volume of tenants, the previous fob-based, wired access systems created a significant amount of admin. Plus, fobs would frequently go missing… and there was no way of keeping track of them!

For 22 blocks in particular, the problem was urgent – but the time it would take to update this number of wired intercoms and handsets, and the labour-intensive re-cabling process within the buildings, was an issue.

…and in with the new!

Looking for an efficient solution, the Galleons Point Management team was introduced to Intratone as a potential solutions provider – and together with the Residents’ Association, they chose the wireless SC-02 intercom with an integrated, invisible video camera.

And so, the GSM-based SC-02 intercom was fitted across the Galleons Point site. Using the same wireless technology that powers mobile phone calls, the SC-02 allows tenants to grant access from their preferred digital device or landline with no need for built-in handsets in their flats. And, because it’s a cable-free technology, the installation process is streamlined significantly too.

A ‘game-changer’

The benefits aren’t just for tenants either! Like all Intratone intercoms, the wireless SC-02 connects to a secure remote online portal – so housing professionals can see a real-time overview of fob usage and property access anywhere, at any time. And they can even complete day-to-day admin tasks such as updating key fobs or changing resident information from their laptop too.

Ray O’Shaughnessy, Property Manager at the site, explains how easy it was to get up and running:

‘The installation process was great – it was 100 times easier than upgrading the old wired systems! We didn’t have to run cables up 12 floors and important, there was no need for engineers to access apartments to install new handsets.

We would definitely recommend Intratone solutions to other property management professionals – this system is already popular with both our team and the tenants, and we plan to install similar systems in the future, too.’

Looking for more inspiration?

If you’d like to read more transformation stories – and how innovative GSM-based technology can revolutionise your access control system – be sure to download the latest issue of The MAG.

Full of case studies, industry insights and the latest news from Intratone, it’s a must-read… so get your hands on your free digital copy today!


Take back control of your money, time and security. To find out more about our smart access solutions, or to discuss your requirements with a member of our team, get in touch today.

Get in touch

Intratone Hand