The Inclusive Smart Home: Ensuring Tech Reaches All

Progress comes in a whole range of forms, from wireless security systems to text-to-speech, and can have a profound impact on those with disabilities and impairments. However, while vast progress has been made over the past decade, we’re still at the tip of the iceberg of what’s possible. All of us have a responsibility to ensure that smart home tech is inclusive and reaches every one of us.

By Intratone March 3, 2025

Technological advancements aren’t just about enhancing the battery life of the latest iPhone. 

Progress comes in a whole range of forms, from wireless security systems to text-to-speech, and can have a profound impact on those with disabilities and impairments. However, while vast progress has been made over the past decade, we’re still at the tip of the iceberg of what’s possible. All of us have a responsibility to ensure that smart home tech is inclusive and reaches every one of us.

With that in mind, here are a few of the ways that tech companies can make the smart home more inclusive for all.

Test with a varied range of users

Testing is often the missing piece of the puzzle when it comes to developing technology that *works*. As a company specialising in security and access control, we have a fundamental understanding of the importance of testing. 

When viewing the testing process through an accessibility lens, it becomes clear that the more diverse users that can be tested (those with unique abilities or expectations), the more watertight the technology will be. For instance, those with visual or hearing impairments may struggle with some aspects of the piece of technology they’re engaging with. Unfortunately, some companies still don’t test to the necessary degree

Testing on this scale is brilliant for spotting potential issues with a product, too, which makes it a win-win for everybody. 

Utilise universal design principles

Universal design principles are a game-changer from the standpoint of accessible technology. These design methods intend to make any product useable for everyone, no matter their impairment or disability.

Much of this comes down to easy-to-comprehend instructions or commands, voice control and visually simple design. This isn’t always easy and can take more research time than usual to nail (similarly to the testing process), but the results can be phenomenal. Not only do universal design principles make technology ultra-accessible, but they also improve the experience of those without impairments.

Ensure a wide breadth of accessibility features 

When it comes to accessibility features, there are still thousands of smart home products that leave a lot to be desired. These features open up the technology to a wider breadth of people and are often straightforward to integrate:

  • Voice commands
  • Colour filters
  • Reading assistants
  • Captions
  • Alternative keyboards
  • Assistive touch
  • Broader accessibility features
  • Remote control

These are just a few examples of the accessibility features currently available in some smart home tech. More comprehensive research, testing and feedback will ensure that an increased number of people are welcomed into the world of smart technology. All we have to do is continue to listen. 

Conclusion

When technology is as accessible as possible, tech companies can make tremendous progress for those with disabilities. Here at Intratone, we’re firm believers that technology should be utilised for the benefit of everybody in society, whether that’s wireless intercoms or electronic key lockers. All of our products have been tested with a diverse range of people, but we’re always interested in hearing about areas we can improve.

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